As Change Management Professionals, we make every effort to help organizations manage change. Some of these changes may be incremental, some more radical. In this interactive session, led by Acumen Solutions' Change Management Practice Director Jennifer Matthews, learn how the ADKAR® Change Management methodology has been applied to effectively manage a radical change for AARP’s volunteer programs as AARP launched a new Volunteer Portal. Change strategies and tactics defined to drive adoption throughout this multi-phased change effort will be discussed.
Association of Change Management Professionals, DC Chapter, PO Box 23806, 470 L’Enfant Plaza, Ste 23806, Washington, DC 20026